TP
TUMISHO P
1 reviews | Active since Mar 2013
04 Oct 2023, 10:24
DStv-Multichoice , PLEASE BRING BACK MY SERVICES!!
MultiChoice agent created an error on my account by mistakenly cancelling my contract with them. This caused my account to appear to be in arears by reflecting an amount against my account due to this contract cancellation. I have been calling them everyday since last Friday, 29 September 2023 to fix the problem but they are giving a runaround and till today they could not resolve the issue. It is their mistake but they have disconnected my Dstv decoders (Packages). I have been honoring my monthly subscription since I started with them some years ago, and have never skipped a month without paying my monthly subscriptions.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Oct 2023, 10:26Hi Tumisho,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Oct 2023, 10:26
Official
Hi Tumisho,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TP
TUMISHO P's updateReviewer Update
04 Oct 2023, 10:49I will be waiting with a positive feedback,
Thank you.
Thank you.
TP
TUMISHO P's update04 Oct 2023, 10:49
Reviewer Update
I will be waiting with a positive feedback,
Thank you.
Thank you.