Dstv multichoice pathetic service ever

Worst service ever their customer services are pathetic you call and waste your airtime only for them to not be able to assist I'm 68 years of age my subscription was canceled for no reason but I've made full payment when I called them I had to call them 4 times from the morning and still never got any help I requested for the agents to get their line manager to call me and was told they would and it's now after 7pm and no call so I called back only for someone to tell me the same thing on repeat again awaiting for a manager to call me we as customers pay for a service and it's not fair to take people's money and not provide them with the service it's ********* you never get help on time you practically have to beg them to help we pay and even though we do we get the same shows on repeat over and over but yet cause of our loyalty as customers we still watch whatever we can I have dstv only for the hindi bouquet and for my grandson's cartoons he watches repeat all the time but we never complained dstv multichoice is a ******* they have no proper system errors always come up they say use the ussd string or the app or what's app but it never works your forced to call and when you do they give you their bull**** stories some of the agents need to go back into training and learn their products and about customer service. I'm ****ed off I will be canceling my subscription and hope everyone reading this review learns from it and cancels theirs.