LT
Linda T

1 reviews | Active since Jul 2021

02 Jul 2022, 07:14

Dstv multichoice pathetic customer care!

Dstv customer care is a nightmare sies!. I spoke to 8 consultants to explain to me why did i not have viewing after paying my account. I was asked to send proof of payment which i did. But still nothing. All 8 placed me on hold for over 10 min, asking me to hold because they need to speak to a bludy team leader. Not even 1 of the bothered to call me back after the disconnection. You guys are a joke! Fix your service! I need a written apology and a reconnection immediately! Everything is pending. What a joke! I need a manager to call me ***

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Jul 2022, 08:33
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team