DStv (MultiChoice)/ OnAir unfair contract - Watch out people!

DStv (MultiChoice)/ OnAir unfair contract - Watch out people!

How do you guys deal with OnAir as your partners. They are a nightmare to deal with. I can’t wait for my 2 year contract to come to an end as dealing with OnAir is so unbearable.

They are a **** of a company using DSTV/MultiChoice packages to lure us in, and I’m talking for my friend as well. They then leave you hanging after realising you’ve signed for all the lies promised on during telesales.

I’ve never regretted having a contract than I have with OnAir. The level of unprofessionalism is shocking. Additionally this OnAir **** of a company keeps on sending me their banking details to transfer a monthly fee that I don’t even know what it is for because I’m paying additionally for my Showmax and was promised that the decoder is free on a special they were running.

Not that is enough, we agreed in them debiting my account and y to they prefer me depositing the money into their account. Fortunately this will work in my favour as I’m cancelling this nightmare after a year. I’m done with OnAir. It’s unfortunate I still have another year with them of me having to waste my money and time trying to explain myself to these guys, such ludicrous disingenuous acts.

Also, the billing department never answers calls as I was planning to pay this off and cancel it a while ago.

I don’t know what you guys (MultiChoice) are doing about so many similar complains about this ONAIR nightmare of a company 🥺 but I’m sure they are immensely damaging your brand.