UA
Umm A
1 reviews | Active since Sept 2019
26 Jun 2021, 09:39
DSTV (Multichoice) Notification E48-32
We're in 2021 or am I mistaken?
Notification E48-32
"There is no signal. This may be due to bad weather or a faulty connection in the installation."
The installation is fine. We are at Pearls in Umhlanga, kwa Zulu Natal. Does it get any better? The weather is fabulous. It is serene, tranquil and neither a branch nor a leaf is in motion. I've turned the unit off and turned it on after five minutes. I unplugged the unit and plugged it in again. I still have no service. Why? This is the case in Dooneside, Umhlanga Rocks, Zimbali Estate, Bela Bela and the list goes on.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
26 Jun 2021, 20:43Hi Umm,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Jun 2021, 20:43
Official
Hi Umm,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
27 Jun 2021, 15:16Hi Umm,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, if you have done all the trouble shooting and also called the technician. I would advise you to bring the decoder to any of your nearest DStv walk in center testing.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, if you have done all the trouble shooting and also called the technician. I would advise you to bring the decoder to any of your nearest DStv walk in center testing.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Jun 2021, 15:16
Official
Hi Umm,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, if you have done all the trouble shooting and also called the technician. I would advise you to bring the decoder to any of your nearest DStv walk in center testing.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, if you have done all the trouble shooting and also called the technician. I would advise you to bring the decoder to any of your nearest DStv walk in center testing.
Kind Regards,
DStv: Hello Peter Team
Best regards,