Dstv Multichoice Most Ridiculous Experience January/February 2024

I made a direct transfer of R650.00 from my bank account on 20/01/2024 to my DSTV account. On 29/01/2024 my service was suspended. I called the DSTV number *** to enquire on the suspension of my account. I was told the suspension was due to non-payment of my subscription. I then emailed the proof of payment to *** & *** on 01/02/2024.I followed that up with a phone call and I was told that it will take up to 48 hours for the payment to be allocated and once the payment is trace will it be allocated accordingly, and the suspension will be lifted. I called back later that same day and provided the same information and emailed the same proof of payment again, the services were unblocked. The next evening the subscription was blocked/suspended again " unable to allocate your funds." The same proof payment was emailed again the next morning, the services were restored. Sunday evening the services were suspended again, I was told to pay R1100 for the services to be restored again, I was not happy with the feedback and ask for this to be escalated as I have made a R650.00 payment on 20/01/2024 and provided the proof of payment several times. I called again to understand what is the actual reason for the suspension of my Dstv services and on Monday 05/02, I was advised to pay the amount of R721.00 for my services to be restored again, since the R650.00 as per the proof of payment cannot be allocated by the Central Finance. Today 06/02 I called again to understand why I am receiving conflicting updates and mixed messages from Dstv regarding what is happening on my account: I was told TODAY 06/02/2024 that my OUTSTANDING BALANCE AS AT 06/02/2024 is as follow: TOTAL OF R993.96 =R304.16 RECONNECTION FEE, R449 FEB Subscription Fee, R79.09 Access Fee, R 161.71 They Unable to provide detail for this amount. THE 993.96 WAS DUE ON 05/02/2024 and they have given me a 2-day grace period to settle this amount, failure to pay the R993.96 in 2 days the SERVICES WILL BE SUSPENDED until the full R993.96 is paid. A reconnection fee is payable to re-connect the services again. What I find strange, and amusing is that I have been paying this Dstv subscription every month using the very same method and reference number, surprisingly the payment cannot be allocated by the Dstv General Finance. I received an email from *** to provide them with my bank statement to proof that I made the R650.00 payment on 20/01/2024.I find this actions/way of communication by all the various departments extremely strange, as the one confirm the payment has been allocated and the services has been restored, the next moment the funds is unallocated , the next moment we waiting for the finance team ,and then it take 3 - 7 working days to trace the funds and allocate it to your Dstv subscription account. I am no lost for words, PLEASE ADVISE IF I CANCELL THIS SUBSCRIPTION TODAY 06/02/2024, HOW LONG WILL IT ACTUALLY TAKE TO CANCELL THIS?