VH
Vinolia H
1 reviews | Active since Nov 2017
27 Feb 2024, 21:49
DSTV MULTICHOICE LATEST ****
So I have been put on a 24 month contract by DSTV MULTICHOICE, a contract that I never signed up for nor did i give my consent for this contract. I have been battling since September / October 2023 to have this contract cancelled and the agents keep telling me that I need to pay R180 to have this cancelled. HOW THE HELL DO I PAY TO CANCEL SOMETHING THAT I NEVER GAVE CONSENT FOR. IS THIS MULTICHOICE'S NEWEST MONEY MAKING SCHEME, BY LETTING SUBSCRIBERS PAY FOR **** THAT NO ONE GAVE PERMISSION FOR???? I AM TAKING THIS TO THE CONSUMER OMBUDSMAN. I AM SURE THE ARE THOUSANDS OF SUBSCRIBERS LIKE MYSELF WHO HAVE BEEN PUT ON 24 MONTH CONTRACTS WITHOUT THEIR CONSENT
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
27 Feb 2024, 21:50Hi Vinolia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Feb 2024, 21:50
Official
Hi Vinolia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
VH
Vinolia H's updateReviewer Update
01 Mar 2024, 14:294 DAYS LATER STILL NO ERSPONSE TO THIS ******* YOU REP**** OR MY EMAIL. I JUST SPOKE TO NOKUBONGA WHO PUT ME ON HOLD FOR 29 MINUTES BECAUSE SHE IS INCAPABLE OF DOING HER JOB. APPARENTLY I GAVE PERMISSION FOR A 24 MONTH CONTRACT YET NO ONE AT THIS USELESS CPOMPANY CAN SEND ME THE PROOF OF THIS ( CALL RECORDING). I HAVE REPORTED DSTV MULTICHOICE TO THE CONUMER OMBUDSMAN BECAUSE IM SURE THERE ARE HUNDERDS OR THOUSDANDS OF SUBSRIBERS WHO WERE PUT ON CONTRACTS THET THEY NEVER GAVE CONSENT FOR
VH
Vinolia H's update01 Mar 2024, 14:29
Reviewer Update
4 DAYS LATER STILL NO ERSPONSE TO THIS ******* YOU REP**** OR MY EMAIL. I JUST SPOKE TO NOKUBONGA WHO PUT ME ON HOLD FOR 29 MINUTES BECAUSE SHE IS INCAPABLE OF DOING HER JOB. APPARENTLY I GAVE PERMISSION FOR A 24 MONTH CONTRACT YET NO ONE AT THIS USELESS CPOMPANY CAN SEND ME THE PROOF OF THIS ( CALL RECORDING). I HAVE REPORTED DSTV MULTICHOICE TO THE CONUMER OMBUDSMAN BECAUSE IM SURE THERE ARE HUNDERDS OR THOUSDANDS OF SUBSRIBERS WHO WERE PUT ON CONTRACTS THET THEY NEVER GAVE CONSENT FOR