DSTV (Multichoice) is the worst!

I couldn’t be more disgusted in DSTV! I cancelled my account back in Aug 2015. Earlier this year, I get a phone call out of the blue saying I have been handed over because I still owe DSTV money. I was totally shocked! I haven’t been with them since 2015? And Jan 2017, we did a change of ownership, which DSTV doesn’t allow if there is outstanding money. So why on earth after all this time, will they say I still owe them money?! I can only think it is because the company is in serious financial trouble. Needless to say, after countless emails back and forth, I still haven’t received any clear answers. Because each and every email I send, someone else answers and NEVER does my questions get answered. I’m sure I’m not the only person DSTV is harassing like this. I won’t stand for this, I’m sorry!!!