DSTV Multichoice is misleading us !!!!!!

<p>We have escalated your concerns to our content department for urgent assistance. </p> <p>Kind regards</p> <p>Rupert</p> <p>Ha Ha Ha, that is the response Ive got 7 April 2017 and till this date NO RESPONSE.</p> <p>POOR POOR SERVICE.</p> <p> </p> <p>My Review:</p> <p>Channel 162 Discontinued. Replaced by Channel 116 . MISLEADING.</p> <p>Channel 162 is discontinued on DSTV, and it is stated that Channel 116 will replace Channel 162. </p> <p>Nowhere do you state it would only be for certain bouquets.</p> <p> </p> <p> I quote </p> <p> </p> <p>“VUZU will replace M-Net Family (Channel 162) which has not performed as well as expected.”</p> <p>“The focus is not to take channels away but to add more fresh content more often on the channels, and to give our customers a better viewing experience”</p> <p>"You can still enjoy some of your favourite M-net Family series on Vuzu channel 116. MasterChef will move to Vuzu channel 116 on the 12th of April at 17h00 (times are subject to change). "</p> <p>"We value your feedback .The changes are mainly made to minimize repeats . Catch your favourite series (Master Chef ) an more on channel 116 (VUZU) ."</p> <p> </p> <p>But we on Select don't get Channel 116. I feel it's not fair and misleading. </p> <p>Please give us the chance to enjoy the series we pay for.</p> <p> </p> <p>Thanks</p> <p> </p> <p>Your responce:</p> <p>Official business reply:<br />Good day Christa Hoffman</p> <p>Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.</p> <p>We have escalated your concerns to our content department for urgent assistance.</p> <p>Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.</p> <p>Kind regards</p> <p>Rupert</p> <p> </p> <p>My Request:</p> <p>STOP Beating around the bush and just give us what we pay for and was promised to us. Channel 116!!!</p> <p> </p>