NL
Nnini L

1 reviews | Active since May 2018

29 Nov 2023, 09:29

DSTV MULTICHOICE is *******

Even after messages from your facebook team and emails months later my account is not rectified and You still say I owe money when I havent even watched DSTV for over 5 months. How the hell can I owe it when I am not watching it and its inactive? Do you realize this affects my credit score ? I dont owe anything of DSTV . I AM STUCK WITH 3 DAMN EXPLORA DECODERS because no one wants them as You are a ******* company that **** south africans and We are sick of your ******* service. For over 10years I habe been loyal and made sure I upgrade by buying your latest products everytime. There isnt a DSTV product I dont have but you nanaged to make my viewing hell . Nxaaaa. Every damn month I had to write a review , waste my airtime calling and data sending email. Fix my damn account. I dont owe You. I havent used your useless products for months and wont even dare coming back. Its my loss. I will throw those damn explora decoders in the bin. I regret buying your products each time theres a new one.

#Blackfriday

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Nov 2023, 09:47
Official
Hi Nnini, We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

 Kind regards DStv: Hello Peter Team 

Best regards,

NL
Nnini L's update29 Nov 2023, 09:55
Reviewer Update
Thats all You ever say and never fix anything. How many reviews have I done? How many complaints have I done?
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Nov 2023, 13:43
Official
Hi Nnini,

We just tried calling you on the number ending 5585 and it goes straight to voicemail. Please let us know if you have an alternative number you would like to be called on or if you prefer us to call at a specific time.

Kind regards, 
DStv: Hello Peter Team 

Best regards,

NL
Nnini L's update30 Nov 2023, 15:04
Reviewer Update
I had no network because of loadshedsing. Its my number and working perfectly.