EM
Elsie M

1 reviews | Active since Jun 2025

27 Jun 2025, 13:23

DSTV Multichoice Internet Incorrect Billing

I received a call early this month from Multichoice to offer me an internet router and a sim card. The stupid consultant that called me told me that the 220gb package is R280.00, I ask her if I can't get the unlimited and she told me it was R399.00. So, they lie about their prices so that you can agree and then come payday they debit a different amount. I then went for the cheaper package which if the 220gb for R280.00. Now when I login to my DSTV self-service, i received an amount of R399.00 for the 220gb package. I contact multichoice today, 27/06/2025 and they keep cutting my calls. I told them to listen to their call recording on the day they contacted me and i instructed them to cancel this internet package and NJabulo cut my call after he told me that he doesn't deal with call recordings. So, whose ****en problem is that isn't it the company that he is working for? I am ****ed off and I am not going to pay for the debit order.

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