Dstv multichoice installer

Thandi Mashaba Customer No. *** Dstv multichoice I'm really disappointed on a serious note I'm not happy on how your Installers work because my dish was not mounted properly and it fell off becuase he was not fully equipped and its not even 4 months and my dish fell off and when I tried to call the installer he said that his going to charge me R250 to do it and i told him he didn't fit it properly and I asked him before he left and he said it was fine how he installed it so I'm not happy at all because I've paid for your service but you can't help me