Dstv Multichoice Incompetence useless bunch

Dstv Multichoice is a useless, *********** bunch. I will be cancelling my subscription first thing tomorrow morning. My service was disconnected today due to an error on their side. What annoys me is that team leader Amanda Phewa acknowledged the error was on their side and she escalated the issue to the billings department to rectify the problem. Amanda told me it would take between 30 to 60 minutes to resolve. It's 3 hours later and nothing has been resolved. It's obvious that the billings department does not care about customer service. I cannot support an institution that thinks nothing about their clients and are totally arrogant. A R150 in airtime gone because of this issue. To the directors of Dstv you have lost many clients so far and you will lose many more if you don't get your house in order. Listen to your recorded calls to verify my dissatisfaction.