DM
Don M
1 reviews | Active since Feb 2022
11 Oct 2024, 09:24
DSTV Multichoice incompetence
Called the DSTV call center in January, i have a dispute regarding the price lock and the package being mislead during the sales call. I spoke to a manager on the 1st of Janaury i was informed he will request the recording to date i have not received the call, i have been listed on ITC because of this ****, after i called more than 9 months ago for the services to be cancelled, please sort out this ******* i will taking this matter to the Ombud
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DStv (MultiChoice)'s replyOfficial
11 Oct 2024, 09:29Hi Don,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Oct 2024, 09:29
Official
Hi Don,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team