1 reviews | Active since Feb 2024
DSTV / Multichoice - HelloPeter department inhouse just as bad and *****ulent - SCARY!!!!!
Terrible to ever deal with this company at all! The only response you receive is when you rate their sad service on Hellopeter, yet the Hello Peter department at DSTV will contact you when it is only convenient for them. Friday 7:30 p.m. while having dinner with friends, then they know you will not want to take the call. Promising to call back the next day - it just never happens. Not from DSTV and even more from their own Hello Peter department. Trying to sort out why they are still deducting R700 pm from my account - they spitefully just don't care to assist while they can keep on deducting money for another few months because all of the operators just act as if they are so sorry that we have to deal with this - conveying this query all the time over to accounts and a manager, yet nobody calls back, nothing happens and we still are at the point where not even ABSA can cancel this debit order. Very suspicious dealings but also a very clever way of making money out of their clients. Not paying back, not stopping this, and not even willing to agree to help me!!! Where do you have to go to stop such ***** ???? So, for this hello peter assistant at DSTV - if you cannot call me in proper business hours to sort this issue out, please do not bother to call me at night time.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
