DSTV Multichoice has DISGUSTING service delivery and has NO REGARD for their clients.

After my mother was contacted. The person who contacted her said she would come back to her the following morning. SHE DID NOT!!!! Both my brother and I spoke to people this weekend and was promised that our dstv would be sorted out. Before it was only about proof payment issues but now we have a whole new problem. Somehow, my mother’s existing package which included the PVR has been cancelled during this whole messed up scenario. The lady who kept me on the phone for over 45 ‘minutes on Sunday promised everything would be fixed but WE must make payment for this month on the Sunday 23 February instead our usual make payment we make on the 27of each month. A day later I had a terrible argument with the consultant who told me the PVR facility was not loaded and the only way he could load it is if we pay 95,00 for activating a PVR service which we have had for years already, he further advised that the lady who connected us on the Sunday doubled charged us on the account. I WANT SOMEONE to rather phone me back -. I find this scenario gets more and more shocking, AND NOT ONE SOUL can fix it !!!!!!!! I want the PVR activation fee waivered as this was DSTVs error and I want someone to come back to me with a solution to the pathetic service delivery and TERRIBLE technical resolutions.

And I want the PVR facility put in place. Even though the consultant said he loaded it, we still DONT have the PVR views