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Charmaine G

1 reviews | Active since Mar 2022

25 Mar 2022, 11:33

DSTV MULTICHOICE GET YOUR ACT TOGETHER !!!

Cutting programmes left right & centre / Charging for cancelled a/c & / Lack of communication or care to querying overcharge. Matter will also be handed over to ICASA; as not customer centric.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Mar 2022, 13:33
Official
Hi Charmaine, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

CG
Charmaine G's update25 Mar 2022, 13:50
Reviewer Update
This is DSTV's response - Unsure why they want to keep it secret. But let's see how this cookie crumbles.... and how quickly they fix this.....
DStv (MultiChoice)'s reply:
25 Mar 2022, 13:33


Hi Charmaine,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team
CG
Charmaine G's update02 Apr 2022, 21:00
Reviewer Update
DSTV HAVE STILL NOT RESPONDED !!! AND AS AT 31ST MARCH HAD MADE NO REFUND AT ALL!!