DSTV-Multichoice - E48/32 PROBLEM

As we are all aware of Load shedding and how frustrating it can be. Well maybe I had to learn the hard way with DSTv (Multichoice) . Since the load shedding started and when the power come back on then my problems start with my Decoder and the battle of getting the TV to work. However E48/32 is coming up all the time. So this is what what Multichoice are saying: Dstv E48-32 code error on your dstv means there is no signal, other errors include E143-2 ,E16. A dstv e48-32 on the explora indicates there is no signal due to installation problems or a fault has occurred in the installation. They go on further to say it is the weather. Hello ?????? why is only happening after loadshedding. During my battles and frustration and cant they help they then referred me to a Technician who is on the DSTV Multichoice. Of cause it comes with a price of R400. I did this times in a row =R1200. However DSTv Multichoice dont have their staff and ducks in a row. The staff are not equipped or trained to deal with basic inquiries. They costing the public money all the time. So I discovered was to unplug by the wall socket when you know load shedding time and it has become a lot easier today. We were just about to call the Technician out again and I put my foot down and said lets try the route with the unplugging. So this is for the general public to know to unplug with loadshedding.