BS
Brandon S

1 reviews | Active since May 2015

01 Sept 2021, 14:38

DSTV Multichoice Decoder Insurance ****

DSTV Multichoice are very crude in the way they do their dealings. When you Connect your decoder the "Sales / Technical person" offer you Insurance, they don't transfer you to the insurance dept, and this is were they catch people.

When you cancel your subscription with the same call Centre on the same number you joined, they fail to tell you, hay Mr Ex Client you need to contact a totally different department to cancel it. I cancelled my DSTV in 2019, they stopped their debit orders but not the insurance, this they were still sneaking thru. I contacted them and this is were I first found out they had a "SEPERATE DEPARTMENT" to handle this. After arguing with them they said I needed to contact the Insurance department as well. This was done and the Debit order was stopped. now 2 years later I get a SMS from an Attorney saying I ow just over R100. DSTV cant understand why they loosing premium Clients. Let me tell you Attitude **** Content Price O and Disney Plus will be their next Nail

Please be careful, they are desperate to do these types of tactics.

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Sept 2021, 19:02
Official
Hi  Brandon Soekoe ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

BS
Brandon S's update07 Sept 2021, 06:45
Reviewer Update
Hi DSTV
Please send me the Bill for the just over R100, I'm not going to argue with an ********* Business like yourselves.
I will post on this platform when its paid so you don't come back in 2 years and try again, I wish you luck next year when Disney+ hits our Market!
BS
Brandon S's update14 Sept 2021, 11:12
Reviewer Update
Hi DSTV
I'm still waiting, when I pay I will post on this public Domain, so you don't try again in a year or 2.
"ONCE BITTEN, TWICE SHY"
BS
Brandon S's update22 Nov 2021, 17:39
Reviewer Update
@DSTV
This has still not been resolved, you get Blake and Associates to contact me again, Bring on Disney+ and HBO, Good Buy DSTV!