MP
Monde P
1 reviews | Active since Mar 2018
10 Sept 2020, 08:31
DSTV MULTICHOICE ******
They ******** overcharged me when I enquire about the additional charges they telling me that its charges incurred during lockdown whereas I told them to cancel my subscription. Last week I randomly logged in to see if was cancelled to my surprise the amount owed to dstv is accumulating. This ****************... I'm done with DSTV multi choice.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Sept 2020, 09:21Hi Monde,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Sept 2020, 09:21
Official
Hi Monde,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Sept 2020, 17:38Hi Monde,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard
Kindly be advised that your services have been canceled and your account has an outstanding balance of R260.50.
Initially, you had an outstanding balance of R194.00. The balance was written off provided that you take up 1 of our offers to return to DStv. The amount was then debited back to your account after you terminated your service.
The amount of R260.50 includes the amount of R194 plus the prorate of R66.50 from the day your services were canceled.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard
Kindly be advised that your services have been canceled and your account has an outstanding balance of R260.50.
Initially, you had an outstanding balance of R194.00. The balance was written off provided that you take up 1 of our offers to return to DStv. The amount was then debited back to your account after you terminated your service.
The amount of R260.50 includes the amount of R194 plus the prorate of R66.50 from the day your services were canceled.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Sept 2020, 17:38
Official
Hi Monde,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard
Kindly be advised that your services have been canceled and your account has an outstanding balance of R260.50.
Initially, you had an outstanding balance of R194.00. The balance was written off provided that you take up 1 of our offers to return to DStv. The amount was then debited back to your account after you terminated your service.
The amount of R260.50 includes the amount of R194 plus the prorate of R66.50 from the day your services were canceled.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard
Kindly be advised that your services have been canceled and your account has an outstanding balance of R260.50.
Initially, you had an outstanding balance of R194.00. The balance was written off provided that you take up 1 of our offers to return to DStv. The amount was then debited back to your account after you terminated your service.
The amount of R260.50 includes the amount of R194 plus the prorate of R66.50 from the day your services were canceled.
Kind regards
DStv: Hello Peter Team
Best regards,