1 reviews | Active since Jun 2018
DSTV Multichoice chocking decides to choke me from watching Russia WC 2018 final
What a joke.
I paid my account on 26 June 2018. I paid R924 which I pay for "Premium" (False representation but okay). This fater returining to western cape. Hoping im going to continue the triple wammy of the SWC 2018, Wimbledon 2018 and the tour de france. In the week I left again to come back today 14 July to see my services are disconnected. They told me I have not paid a previous arrears which I dont even know I had. Are you telling me I must pay R1400 per month for this service. You must be out of your mind. Im sure Netflix is laughing at the bomb approachiong multichoiche when fibre is used more widespread. They told me they disconnected it today when I was on the phone and the other members of my family told me it was disconnected on monday already which was the 10th. So I paid R 924 for two weeks of viewing and now I must pay another R508 to reconnect. I might as well have booked a ticket to russia to go watch the final.
I cannot miss these goodies but thats what you do with a gun to your head I dont feel like watching it in a bar or other place. Comfort of your home is'nt that part of the slogan. What a joke.
The arrears comes from a time they did not disconnect as according to them you need to tell them to disconnect. There is no need for me to pay when I am not in the comfort of my home.
You have me cornered like this now and Ill probably end up paying the R508 but remember these signs are all indicative of the corner this business is finding itself in.
I hope you can treat other consumers with a bit more courtesy than in this case after my review.
Dear Marvin CLOETE
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Marvin CLOETE
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
