DSTV Multichoice call centre sucks

On Sunday the 13/10/2019 I had the displeasure of having to engage with the multichoice contact centre. I had spoken to 6 agents who did not know what they were talking about. My query was simple, I moved my tv from one wall to the next and could not pick up signal. The first agent said that I must move the TV back. amongst all the useless staff that work there one of the agents disconnected my account. There are no team leaders or managers who work in the call centre. No one could assist me. I then called the next day and was promised a call back by teh team leader whi **** yet again to me. On Sunday 2 agents were very rude and said that their managers sit on another floor and they will take long to get back to me. I am always put on hold and no one can call me back. I sent an email and received a call from a lady who said she will investigate my complaint and listen to the calls and provide feedback. I have notreceived feedback to date. I called 10 times and all the agents have system issues, all at different times. One thing all agreed on was that an agent from teh call centre messed up my profile. Now my extra view does not work, they have the wrong decoder linked and my status shows as inactive an I need to pay. So in the words of teh last agent i spoke to, yoyoyo, shew. Worst call centre ever.