DSTV (Multichoice) - Bad customer service and inadequate and badly chosen tennis tournament coverage

Extreme frustration on my part! I signed up for the Premium contract on 9th July specifically to watch tennis. After Wimbledon there were 3 ATP tournaments from 12th to 17th July. Supersport decided to follow only one of them (Hamburg) despite the fact that there was a south african playing at the Hall of Fame Open. Supersport just continued with re-runs of the Hamburg matches and the wimbledon matches 24 hours a day ad nauseam - the same matches over and over again - despite the fact that the south African (Kevin Anderson) won the Hall of Fame Tournament. That is VERY special for South African tennis. A few days later a video appeared on the Supersport app which dedicated a few seconds to the actual winning game. Such an insult to South African tennis!! - even utube uploaded a video which dedicated 8 minutes to that game! And there has been more on Utube since then, - but nothing on the DSTV Supersport tennis channel. Now I want to watch the Swiss open, which is the more prestigious of the 3 currently running ATP tournaments, and Supersport is following one of the WTA Tournaments and the rest of the time running old games from Wimbledon/ Australian Open etc, which we have all already watched!

Based on adverts which say I can live stream via the Supersport App, I have phoned DSTV 3 times - been left hanging twice by customer service agents who clearly don't know how to use the Supersport app (Customer service agent asked me to Please hold on a moment - 20 minutes later I'm still holding on) and on the third occasion I was told that the customer service agents supervisor would call me back - that was yesterday and still no call from the supervisor.