DSTV MULTICHOICE BAD CUSTOMER SERVICE.

Dear Hellopeter

You have always helped when it comes to good customer service. Please help again. I have since paid DSTV yesterday at 15:38 via internet, of which the voice over that you get when you called DSTV says you can pay online and you will be connected immediately. I tell you even today I am not connected on DSTV yet paid R449 yesterday and when I called them yesterday the Jasmine guy who is suppose to be a leader gave me an attitude. Even now I am on the phone waiting for a team leader to come and address this issue and was told to hold because he/she is busy with another agent. What kind of service is this? they treat us like we owe them. We pay a lot of money for us to get this stinking service.....I couldn't even watch the queen and my other favourite shows. DSTV service stinks, it is not good at all. Someone must address this even if it means talking to the Ombudsman this is really not on. I have wasted R100 worth of airtime on DSTV alone and I paid R449 on top of that hooo hayi ke.