DSTV Multichoice are ********* / *********

Where do we start with the ********** / ******* behaviour of multichoice? I cancelled my premium subscription after nearly 9 years as a customer due to moving homes with no satellite connection and no need anymore.

The pieces of **** don’t debit me because I’ve cancelled the package completely, for 2 months and then one day in January I see they are wanting to debit me 2 months at the end of January. Who gave this ********* business the right to restart my package and then debit me R1658 *******ly.

I spoke to a service delivery agent who then made sure everything was officially cancelled and he apologised (what the hell can be really do?) and then low and behold a R1,658 debit goes off

Now I’m getting harassing phone calls from who I think are their debt collected despite NOT having a working DStv account, subscription or satellite point in my flat.

Can the Service Delivery Lead / Head of Customer service call me immediately to sort this **** out

I’m going to Consumer Watch and will also be laying complaints to the ombudsman of this bull**** unregulated industry