JE
Judy E
1 reviews | Active since Dec 2021
11 Jun 2023, 13:23
DSTV MULTICHOICE ACCOUNT COMPLAINT
After struggling for more than 6 months with a totally INCAPABLE Call Centre, I went to a close by dealer to assist.
My account is a MESS!! And I pay every month with the link, and amount supp**** by their message!!
Last month DSTV forced me to pay DOUBLE my bill!! Almost R3000 before DSTV connect my service! Although my monthly bill is always between R1100 and R1400!!
Their escalation department only forwarded 3 months statements instead off the past 8 months statements, although I specifically requested that!
Now my PVR Serviced is not linked!
No joy!! Bad service!! Call centre incapable!! And they want another payment!!!
Totally unacceptable!
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