DSTV - Multichoice - Absolutely useless
So - on the 17th June I was contacted by DSTV Sales and they offered me a PriceLock with a new Explora. Process completed, Approved by DSTV, delivery promised Today is the 28th. No Decoder, No delivery, NO help from any DSTV help center personnel. Phoned multiple of times. Requested call-backs multiple of times. Still ZERO assistance. Am I ****ed off? For sure I am! I am still one of the idiots in South Africa that pays for 3 Premium subscriptions, so DSTV stuff me around, even though they cannot afford to lose customers. **** service, **** company, **** offering forcing us to pay PREMIUM just to watch Sport. I expect this to be sorted in the next 24 hours and the decoder delivered to my address. Useless bunch of clowns!
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
28 Jun 2022, 16:03Hi Christo ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Jun 2022, 16:03
Official
Hi Christo ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
29 Jun 2022, 19:16Hi Christo,
We tried calling you but your phone rings unanswered. Please give us a time more convenient for you and we will call you back.
We have escalated for Price-Lock to fast-track your application.
Kind regards,
DStv: Hello Peter Team
We tried calling you but your phone rings unanswered. Please give us a time more convenient for you and we will call you back.
We have escalated for Price-Lock to fast-track your application.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply29 Jun 2022, 19:16
Official
Hi Christo,
We tried calling you but your phone rings unanswered. Please give us a time more convenient for you and we will call you back.
We have escalated for Price-Lock to fast-track your application.
Kind regards,
DStv: Hello Peter Team
We tried calling you but your phone rings unanswered. Please give us a time more convenient for you and we will call you back.
We have escalated for Price-Lock to fast-track your application.
Kind regards,
DStv: Hello Peter Team
Best regards,
's updateReviewer Update
30 Jun 2022, 13:37Calling after hours - 19:20 is not convenient for most of working South Africans.
Please contact me between 09h00 and 16h00 - Monday to Friday.
Please contact me between 09h00 and 16h00 - Monday to Friday.
's update30 Jun 2022, 13:37
Reviewer Update
Calling after hours - 19:20 is not convenient for most of working South Africans.
Please contact me between 09h00 and 16h00 - Monday to Friday.
Please contact me between 09h00 and 16h00 - Monday to Friday.
's updateReviewer Update
01 Jul 2022, 19:12SO - Here I am - Still without my DSTV Decoder.
Your Customer Service is NON-EXISTENT.
You are riding on a wave if a monopoly.
I guess you will lose me as customer as well.
Your Customer Service is NON-EXISTENT.
You are riding on a wave if a monopoly.
I guess you will lose me as customer as well.
's update01 Jul 2022, 19:12
Reviewer Update
SO - Here I am - Still without my DSTV Decoder.
Your Customer Service is NON-EXISTENT.
You are riding on a wave if a monopoly.
I guess you will lose me as customer as well.
Your Customer Service is NON-EXISTENT.
You are riding on a wave if a monopoly.
I guess you will lose me as customer as well.