DSTV MULTICHOICE: ABSOLUTELY TERRIBLE

<p>We have now stuggled for 4 weeks already to do a 1. Change of Ownership and 2. Upgrade to Explora.</p> <p>It is an absolute mess. The people at the call centre are so confused. I get told something different every time I call.</p> <p>HOW AM I SUPPOSE TO KNOW WHICH CHANNELS TO FOLLOW IF THE EMPLOYEES DOESNT EVEN KNOW?</p> <p>I am REALLY FEDUP with Multichoice. Such poor service, ******** staff at the Call Centre. I asked to speak to a manager or someone who is of higher rank and the 'assistant' hangs up.</p> <p>Please do not advertise deals such as the Explora if you can not even live up to an acceptable standard. </p> <p>Spoke to 7 different agents at the call centre.</p> <p>Sent the application 4 times already without any success.</p> <p>Do not have a clue of what is going on with the application or what I should do next in an attempt to successfully complete the change and upgrade. </p> <p>Left with my hands in my hair. </p> <p>Call centre staff INCAPABLE!!</p>