DSTV MULTICHOICE A ****

I have been with DSTV Multichoice for over 20 years now recently a NETFLIX account was somehow added on my subscription i called and complained as i do have my NETFLIX that i am paying separately, i was told to pay and it would be cancelled the next payment date as they couldn't cancel it same time this is now the third month i am being told the same thing with no change they have now disconnected my services because i cannot pay for something they were supposed to cancel 3 months ago, their consultants are so unsympathetic they don't care they will just tell you what they want and that's it, how you feel or going an extra mile to help is not in them i don't know maybe that is how they were trained ALL I CAN SAY IS DSTV MULTICHOICE IS A **** PEOPLE BEWARE.