Dstv (MultiChoice)

I have been a Multichoice Premium customer for as long as they existed, and have always paid by debit arrangement. My decoders were getting old. About a year ago they persuaded me to upgrade my agreement for a small extra fee and a 2 year contract. They supp**** a new decoder which had a greater memory capacity. This new decoder capacity was actually less than my existing one and did not show the programme number. Just after the new contract they charged me three months at one go and said I was using the other decoder elsewhere, which according to them could not happen anyway and I was not. I eventually got one month back but a second month is still owed. In the meantime the advertising has increase to at least 14 minutes out of every hour, the signal is constantly going out, programme descriptions often bare no relation to the contents, and timing is also not as published.

The whole thing is a major **** and I am stuck with it for another 12 months