DSTV MULTICHOICE

I am a SASSA PENSIONER of 73 - - due to the late pensions payment this month I contacted DSTV to make a late payment arrangement - - when I was informed by the consultant that I could change my payment date - - which I then did. Today when making my cash payment I was informed by the cashier that another R33. 45.was payable on top of my usual R485 PAYMENT. As I was unaware of the reason for this I paid my usual amount only. Once home & on calling DSTV was the informed that this extre amount was due to my CHANHING MY PAYMENT DATE BY 2 DAYS!!!!! 😢😢😢😢🤔🤔🤔😔😔😔WHY is this necessary???!!!!!!! I was not informed at any stage of my calling DSTV that the change of payment date would incur an exorbitant extra charge!!!!!!! Is this absolutely necessary - - - I am fed up with DSTV & their charges - - - for no service & shocking LACK of programme. choices. I am now expected to return to the store to pay this amount - - more petrol costs more phone costs etc etc for me as a paying (for many years) pensioner!!!!!