DSTV MULTICHOICE

i have now had enough of this place. On the 26th Feb I completed all the change of ownership forms for the 3 decoders that were in my late husband's name. I completed every fornality and paid an amount of R R 1948.00. which was the payment due on 01 March. I gave instructions for the debit order going forward to come off by bank account on the 1st of every month. this was all emailed to DSTV and confirmed as correct. Needless to say my services were suspended and after much inconvenience I had to pay another amount of R 1805.72 before the 1 decoder was switched on again. in total I have paid DSTV nearly R 4000.00 since te 26th Feb and as of now, there is still an error message on the TV in my bedroom. we are going into lockdown on Thursday and my services I know will be interrupted as the accounts dept do not seem to have a clue of my profile. I spoke to a manager Sunil today who assured me I would hear about the problem before lunch. Have not heard a thing. I am thoroughly disgusted and demand answers immediately.