RH
Rika H
1 reviews | Active since Oct 2018
20 Mar 2022, 07:30
Dstv multichoice
I pay my dstv account for march on 24 Februarie 2022. On the 6 March of april they suspend my account after talking to them and send proof of payment they reconnect. They suspend my account again on 10 March. 13 march and 18 march. After talking to them everytime thy connect it. And on 18 march thy put my payment on my account. Leave me with R200.01 balance according to statement it is reconnetion fees. This morning 18 march it is suspended again with another R50 add to balance. But my account was payed 5 days before due date. Is this a way of dstv *****ing there customers money. Becauce now ot look like they want us to pay reconnetion fees for account that was payed
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
20 Mar 2022, 13:23Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply20 Mar 2022, 13:23
Official
Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
RH
Rika H's updateReviewer Update
20 Mar 2022, 14:23Thank you please sort this out. My payment show on my account now. But R250.01 still show due for 5 times reconnetion on my account. Account no ***6. R Heine
RH
Rika H's update20 Mar 2022, 14:23
Reviewer Update
Thank you please sort this out. My payment show on my account now. But R250.01 still show due for 5 times reconnetion on my account. Account no ***6. R Heine
