Dstv Multichoice

i have cancelled my dstv streaming account end of Feb 2022. Phoned in consultant from dstv told me to cancel on the app as his system was a bit slow. Get a message last week to say a debit order will go off my account on the 28 march. phoned in and told them the whole story that i have cancelled. consultant again from dstv tells me my account is cancelled no debit order will be deducted. even gives me a ref number. low and behold they deduct the debit order. so now i have to phone in again to ask for my refund in the mean time i have no dstv and every time these transactions go through my account i have to pay the bank charges. MULTICHOICE DSTV your services is the worst ever. no wonder you are losing clients.