gN
gail N

1 reviews | Active since Mar 2019

20 Dec 2023, 19:53

DSTV MULTICHOICE

I follow THE BLOCK on MNET EVERY PM - - & to my horror I noticed that between TUESDAY PM & WEDNESDAY PM - - MNET has committed a episode in between πŸ˜±πŸ˜±πŸ˜±πŸ˜±πŸ˜­πŸ˜­πŸ™„πŸ™„πŸ˜žπŸ˜žπŸ˜žπŸ˜žTuesday was EPISODE 19 & TONIGHT (WEDNESDAY) WAS EPISODE 21 - - - WHAT HAPPENED TO EPISODE 20 IN BETWEEN?????? the judging was to have taken place & so we the PAYING CLIENTS /VIEWERS have had to guess what happened & why!!!??????? I called pi 11 *** - - 2x - - - at 18.30--the 1st lady hadn't a clue as to what I was talking about & didn't put the phone down but ghosted my call!!!! The 2nd lady (SIYAMTANDA?) Put me on old & never came back.?!!!!! No wonder you are losing subscribers----shocking lack of service & training with customer SERVICE!!!!! CAN MNET please screen episode 20 as a repeat on Thursday at 13.00 πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Dec 2023, 20:02
Official
Hi Gail Nel, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
gN
gail N's update21 Dec 2023, 16:38
Reviewer Update
I received a CL at 13.00 today to say that the MISSING EPISODE would be screened at 16.30 TODAY - - - I asked if I would see it as a GO TV CLIENT WAS assured that I would - - NO REPEAT AS YET AT 16.37 ON MY GO TV πŸ˜žπŸ˜žπŸ˜žπŸ˜­πŸ˜­πŸ˜­πŸ™„πŸ™„πŸ™„πŸ˜±πŸ˜±πŸ˜±πŸ˜±πŸ˜±πŸ˜±πŸ˜±I have channel 789 as MNET NOT CHANNEL 101!!!!!!
gN
gail N's update21 Dec 2023, 16:38
Reviewer Update
Fed up with paying for NO SERVICE!!!!!