TM
Thomas M
1 reviews | Active since Mar 2018
27 Mar 2018, 17:48
Dstv multichoice
Why must multichoice increase price every year and not giving us a good channels and keep on repeating same programmes every time yesess
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
28 Mar 2018, 14:18Dear Thomas Mabunda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Mar 2018, 14:18
Official
Dear Thomas Mabunda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
28 Mar 2018, 19:13Good day Thomas
Thank you for sending us your query.
I understand your concern in relation to the price increase. We review the prices on each of our packages every year. While we try to keep increases to a minimum, we need to ensure we can continue to offer our customers the best local and international content, delivered through the best technology. As our costs to operate the business increase, we need to adjust the prices of our packages.
Our focus in the past year has been to offer our customers, and specifically our Premium customers, more fresh content more often. We integrated M-Net Edge and M-Net into a single channel, with an extended prime time with no repeats from 6pm to 12am every day. We consolidated our movie offering so our customers see more new movies more often. And we asked our overseas channel partners to refresh their content too.
To give our customers an enhanced and curated movie viewing experience, we offered a number of pop-up channels during the year. The most successful of these was the M-Net Movies Bucket List, which showed 100 movies to see before you die. Some of these movies are still available on DStv Catch Up Plus and Catch Up on our DStv Now service.
Other pop-up channels include Bond, Fast & Furious, Blackbelt, FliekNET and the popular Animania festival on M-Net Movies Smile.
We added several channels to our DStv packages, including more HD channels. These channels included Sundance TV in HD which features festival films, Fear the Walking Dead and Into the Badlands; Ginx an e-Sports channel; M-Net Binge channel in HD to give our customers the chance to create their own boxsets.
For more information on our prices, packages and offers, kindly visit our website on www.dstv.com.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply28 Mar 2018, 19:13
Official
Good day Thomas
Thank you for sending us your query.
I understand your concern in relation to the price increase. We review the prices on each of our packages every year. While we try to keep increases to a minimum, we need to ensure we can continue to offer our customers the best local and international content, delivered through the best technology. As our costs to operate the business increase, we need to adjust the prices of our packages.
Our focus in the past year has been to offer our customers, and specifically our Premium customers, more fresh content more often. We integrated M-Net Edge and M-Net into a single channel, with an extended prime time with no repeats from 6pm to 12am every day. We consolidated our movie offering so our customers see more new movies more often. And we asked our overseas channel partners to refresh their content too.
To give our customers an enhanced and curated movie viewing experience, we offered a number of pop-up channels during the year. The most successful of these was the M-Net Movies Bucket List, which showed 100 movies to see before you die. Some of these movies are still available on DStv Catch Up Plus and Catch Up on our DStv Now service.
Other pop-up channels include Bond, Fast & Furious, Blackbelt, FliekNET and the popular Animania festival on M-Net Movies Smile.
We added several channels to our DStv packages, including more HD channels. These channels included Sundance TV in HD which features festival films, Fear the Walking Dead and Into the Badlands; Ginx an e-Sports channel; M-Net Binge channel in HD to give our customers the chance to create their own boxsets.
For more information on our prices, packages and offers, kindly visit our website on www.dstv.com.
Kind regards
Dinah
Best regards,