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Wilhelm E

1 reviews | Active since Aug 2020

20 Aug 2020, 10:07

DSTV MULTI - LIMITED CHOICE SUCKS

Just a useless bunch of idiots.Was away sometime in July and didn't pay, thought i'll be home in a week and i'll do the payment + the reconnection.That done still no Connection.The following day was hit with another R499 i think.Tried contacting them, no luck...nothing Nada, ***kol...Send them emails, asking why, *** is going on...AND I ASKED FOR THE SERVICE TO BE DOWN GRADED, and the stupid Whatsapp Bot keep asking **** questions.No one bothered to call or mail me.Today this message -: Couch, remote but no DStv? Don't miss any of your favourite shows - Pay R854.83 today. For payment options visit payat.io/dstv/***6 - I wish i had the Power of God, i would swipe them off the face of the earth...Oh and in case you were wondering what i'm watching - NETFLIX at R160 a month---all the movies and more, SO DSTV,MULTICHOICE, STICK IT UP YOURS

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Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Aug 2020, 10:41
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
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Wilhelm E's update20 Aug 2020, 16:07
Reviewer Update
Ok..i'm pretty impressed, but saddened at the same time that one always has to resort to being rude,aggressive and a ****. But i got a call from them and yes they managed to find the problem and sort it out.So thank you.it's appreciated.
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Wilhelm E's update07 Sept 2020, 10:42
Reviewer Update
Ok, further to above issue being sorted out,the problem was rectified, but as you can see from my last post a month has since passed, and i didn't get to watch DSTV,because my service was suspended.So a month later when they eventually sorted it out, after i vent on Hello Peter,i was told to pay another R516,00 -- Really, how the hell ..!!..i paid the 1st time, my service was suspended, because there was a system error, a month later it was sorted, was told to pay again to get connected, and to rub salt in it, charge for re-connection...Please man can someone just tell these guys that to get their effen story right.Geez DSTV...since your *wuckup i switched over to NETFLIX and i dont miss your repeats, OHHH yes, i have since the time i was disconnected actually been sending them quite a few emails to cancel my subscription..Yeah right...i'm still getting reminders to make payment - see proof attached - this was received 25 August--DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R516.8 using ref no. ***6 or click payat.io/dstv/***6
Since the payment i made i havent watched DSTV - BECAUSE I WAS DISCONNECTED - EVEN WHEN THEY ADMITTED TO THEIR ERROR - I WAS STILL DISCONNECTED - SO ***...AM I DUMB OR WHAT..?
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Wilhelm E's update06 Oct 2020, 11:43
Reviewer Update
3 Months later and still nothing.I've actually paid for a service which i didn't get.So DSTV can you please refund me, as i've made payment plus your re-connection fees and i was still not able to connect.JUST PAY BACK THE MONEY....funny enough none of us are missing DSTV.So all i want is refund me the money i paid as i didn't get to watch DSTV.That's all.I'm done with you guys.For people reading this, get a Internet connection,which you can use to access the internet via your mobile, saving on data purchases and look up My Family Cinema.R60 and you're connected with all you can watch.DSTV is just a ripoff,they quick to sell you a service and ******* with re-connection fees etc.Why, if you didn't watch anything why charge US...WHY..??...same as with the BANKS...they will sell you all these packages, funeral, life insurance etc, but try taking a loan from them.So ***** them i say.