ĎSTV multi choice terrible service

I have app**** for DSTV Fibre beginning of December and have been taken from pillar to post when following up. They always shipping the blame to the 3rd party supplier (OpenServe) who finally came to install the Fibre line last week. Now I am still awaiting for DSTV to deliver the router and connect my line and I am being sent from pillar to post again.

I have experienced very bad service in my current installation and previous one was even worse, so it is my second bad experience with ĎSTV multi choice despite being patient all this time.

What does it take for DSTV to install their Fibre product?? Why advertise the product if they don’t expertise in dealing with the product.

Best Regards