SD
Sikelela D

1 reviews | Active since Oct 2016

20 May 2023, 09:56

DSTV MULTI CHOICE OFFERS HORRIBLE SERVICE

Extremely horrible service from a dstv contact center consultant by the name of Bundo.

My dstv now is not showing all the channels in which i pay for, after contacting the call center, the *********** agent by the name of Bundo, was relactant to provide assist nor put me through to her line manager, after requesting to speak line manager she advised he is busy..

I dnt know how they can be busy to speak to customers.

Adding to this she then refuses to provide me with the caller reference.

This very horrible service by Dstv multi choice.

Ive been struggling with the same issue for days with no avail.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 May 2023, 10:38
Official
Hi Sikelela Dube, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team