EF
Eden F
1 reviews | Active since May 2020
08 Sept 2020, 20:02
DSTV Multi choice is USELESS!!
I've been holding on for the past hour to speak to an agent in order to clear a error showing. The whatsapp channel and DSTV app is useless as they ask you the same questions over and over again. This is really time wasting. Every month I have problems with reconnecting my service!!!!!!! Pay so much money for such unprofessional service
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
08 Sept 2020, 20:25Hi Eden,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Sept 2020, 20:25
Official
Hi Eden,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
09 Sept 2020, 16:32Hi Eden,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile phone and could not get hold of you.
Please provide us with a suitable time for us to contact you.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile phone and could not get hold of you.
Please provide us with a suitable time for us to contact you.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Sept 2020, 16:32
Official
Hi Eden,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile phone and could not get hold of you.
Please provide us with a suitable time for us to contact you.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile phone and could not get hold of you.
Please provide us with a suitable time for us to contact you.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Sept 2020, 16:18Hi Eden,
Kindly note that we still could not get hold of you today over the phone.
Please confirm if you have been assisted.
Kind Regards,
DStv: Hello Peter Team
Kindly note that we still could not get hold of you today over the phone.
Please confirm if you have been assisted.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Sept 2020, 16:18
Official
Hi Eden,
Kindly note that we still could not get hold of you today over the phone.
Please confirm if you have been assisted.
Kind Regards,
DStv: Hello Peter Team
Kindly note that we still could not get hold of you today over the phone.
Please confirm if you have been assisted.
Kind Regards,
DStv: Hello Peter Team
Best regards,