DSTV Multi Choice Call Center Useless

<p>The DSTV all center advisors must be the most useless of them all. After five calls about the same problem over a period of 3 days and about R 100 spent on airtime they are not even able to escalate the problem. One would think that somebody actually manage queries and take action if the queries are not solved. That does not happen. The so called advisors are quite happy to put you through a third degree interogation about who you actually are and by the time you define the problem they cannot even remember the problem. 90% of the time they put you and hold hoping that you would cancel the call and pass the problem to the next adviser. Absolutely useless.</p>