DSTV MULTI-CHOICE BAD SERVICE

IT IS PAINFUL HOW MULTI CHOICE TREAT THEIR CUSTOMERS, I WAS ONCE USING THEIR SERVICES BUT STOPPED BEFORE DOING THE RENOVATIONS AND NEVER USED I AGAIN BECAUSE IT WAS FROM HOME NOW THAT I HAVE MY OWN PLACE I DECIDED TO BUY THE NEW DSTV PACKAGE AGAIN SINCE I CANT TAKE THE ONE AT HOME BECAUSE IT WILL ALSO NEED THE DISH WHICH THEY USING WITH MY BROTHERS DECODER. SATURDAY 2 AUGUST 2019 I BOUGHT THE NEW DECODERS TO BE INSTALLED WHICH WE WILL ALSO DO EXTRA VIEW ON THEM AND WENT FOR ACCESS PACKAGE FOR R105 + R95 EXTRA VIEW TOTAL BEING R200 BUT TO MY SURPRISE WHEN I WANTED TO PAY IT SAID I OWE R494 WHICH I DON'T KNOW HOW I CALLED THEM BACK TO COMPLAIN THEY TOLD ME THAT THE SYSTEM IS DOWN IS THEIR FAULT THEY SEE THAT I'M ON ACCESS THEY'LL DEAL WITH IT AND TOLD ME THEY HAVE ESCALATED THE CALL I SHOULD WAIT FOR 24-48 HRS. SUNDAY AGAIN 3 AUGUST 2019 I CALLED AGAIN TELLING THEM MY ISSUE AND THEY CHANGED THE STORY THAT I HAVE DOWNGRADED FROM COMPACT TO ACCESS I ASKED HOW SO CAUSE I HAVE INSTALLED THE DECODERS ON SATURDAY AND STILL AWAITING FOR PAYMENT AND ALL I EXPLAINED AGAIN AND AGAIN THAT IM ON ACESSS NOT COMPACT IF I HAVE DOWNDGRADED IT WOULD HAVE WATCHED COMPACT CHANNELS BUT I DDNT SEE THEM SO HOW IS THAT POSSIBLE LIKE EVERYTIME I CALL THEY TELL ME DIFFERENT STORIES EVERYDAY AND LET ME HOLD FOR HOURS FORGETTING THAT I USE MY OWN AIRTIME ITS BEEN THE SAME THING EVERYDAY I CALL THEM EVERYDAY BUT NO ONE MANAGES TO HELP ME OR CALL SINCE SATURDAY TODAY ITS WEDNESDAY 7 AUGUST 2019 5 DAYS FULL BUT NOTHING THEY JUST NOT SERIOUS I'M SO DISAPPOINTED AND NOW THEY WANT ME TO PAY R387 FOR WHAT DSTV IS ****ED UP THEY WANT TO REACH THEIR TARGET BY ABUSING US OR ROBBING US THIS IS JUST TOO MUCH I EVEN REGRET WHY I INSTALLED THEY I SHOULD THE BOUGHT STAR AFTER ALL TH MONEY I HAVE USED MNXM.

I'M ANGRY VERY ANGRY