1 reviews | Active since Jan 2017

07 Feb 2017, 09:59

DSTV Multi Choice

<p>WEEK LATER STILL NOT RESOLVED POSTED LAST WEEK multi choice unable to resolve problem- always had debit order for xstra view now suddenly multichoice request that we pay for two decoders (and say that we are in arrears yet it has been the same debit order for years) they won't help or tesolve problem unless we settle outstanding account yet it make no sense at all and representatives unable to assist- called three times</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Feb 2017, 10:09
Official

Dear Lia Starke

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Feb 2017, 10:35
Official

Good day Lia Starke

Please accept our sincerest apologies for the delayed responds.

Our records indicate that the billing on y our account has been corrected and adjusted accordingly.

Should you require any further assistance, please do not hesitate to contact us

Kind Regards

Rupert

Best regards,