DSTV - more than 7.5 hours on the phone and still not delivering

I have been trying to purchase DSTV and activate my services for which I am paying without success. After more than 23 calls, and more than seven and half hours on the phone at my cost on airtime, since 23 December they still cannot assist me to get DSTV, and lastly it's my access to DSTV Stream. Multichoice is simple *********** and gladly take their customers money with no delivery of service. The last customer account number I was given was ***7. This is my last attempt to get DSTV to deliver what I am paying for.