wB
wesley B

1 reviews | Active since Jul 2015

27 Dec 2016, 15:56

Dstv. More problems than its worth

<p>I recently installed dstv at my new house, and have had nothing but problems, firstly trying to set up the dstv decoder insurance is seemingly impossible,constant error codes and from installation the dstv tv guide has not been working contracted the call centre and the help I received was horrible. The reason I have received for my problem is, installation problem, the decoder must be slow and it being a weird problem, the most *********** people I ever delt with. </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Dec 2016, 16:16
Official

Dear Wesley

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Dec 2016, 13:45
Official

Dear Wesley

We tried contacting you today at 1:14 pm on *** and *** to no avail.

Let us know if you still experiencing problems with your viewing so we can assist further.

As for insurance, we have referred the query to the insurance department they will contact you directly with your concerns.

We await your response.

Regards

Elna

Best regards,