1 reviews | Active since Feb 2017

19 Aug 2024, 05:31

Dstv Monopoly Harassment.

I've paid my subscription on the 6th and also on the 8th and two hours after ive done payment on the 8th they suspended my subscription, i called them and also sent them proof of payments, they reinstated it, but everyday in the morning the subscription is suspended and i call they reinstate. Until today from the 8th I've a piece job to call multichoice to reinstate my subscription and all the agents keep on saying I've escalated to my superior to allocate your funds. And I've sent proof of payments several times and dstv has acknowledged the receipt of them. And they also don't have the decency to call and apologize.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Aug 2024, 06:41
Official
Hi Emmanuel, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

's update19 Aug 2024, 08:18
Reviewer Update
You are always acknowledging my review but you're doing nothing about it. I've been reporting this since the 8th until today. You are harassing me very much. Ive paid but not enjoying anything around my hard-earned money. The proof of payment email is administered by *********** individuals who are messing my life up.