Dstv monopolistic f$@$":
<p>My story</p> <p>There is nothing to say Other than I'm so livid with the monopolistic system that fails to deliver. </p> <p>Happy to take your money. Unable to solve simple problems. </p>
Dear Bruce Mclaren-Lyall
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Bruce Mclaren-Lyall
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Good day Bruce Mclaren-Lyall
Thank you for bring this matter to our attention.
We tried to contact you without any success.
Our record indicate that you have been assisted by one of our consultants that advised you on the billing on your account and the amount to pay to activate your service.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Rupert
Good day Bruce Mclaren-Lyall
Thank you for bring this matter to our attention.
We tried to contact you without any success.
Our record indicate that you have been assisted by one of our consultants that advised you on the billing on your account and the amount to pay to activate your service.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Rupert
Hi Rupert
You should see that the same thing occurs every month for over 8 months, I then do as requested by one of your consultants that i must eft via bank approved beneficiary. I do that and walla, 5 min later its on. However the last 2 months has not been the case. I do the same thing i've been doing however the service is not restored, then the same again, call the call centre, go through the same explanation and nothing changes. All this because my partners account cannot be debited from me, although you took my account details, have my info I've been told 10 different reasons why the debit does not go off, then you charge me disconnection fees, and nothing changes. Can you see my frustration.
Hi Rupert
You should see that the same thing occurs every month for over 8 months, I then do as requested by one of your consultants that i must eft via bank approved beneficiary. I do that and walla, 5 min later its on. However the last 2 months has not been the case. I do the same thing i've been doing however the service is not restored, then the same again, call the call centre, go through the same explanation and nothing changes. All this because my partners account cannot be debited from me, although you took my account details, have my info I've been told 10 different reasons why the debit does not go off, then you charge me disconnection fees, and nothing changes. Can you see my frustration.
2nd day now.
They have my money. Yet I must go to a bank get a statement then email it to them to show them they have my money. ***.
Please note that you now owe me for 2 days and the disconnection fee. Please go to your bank and email me proof of payment.
2nd day now.
They have my money. Yet I must go to a bank get a statement then email it to them to show them they have my money. ***.
Please note that you now owe me for 2 days and the disconnection fee. Please go to your bank and email me proof of payment.