Dstv money ****

On the 27th of October 2019, I had a debit of R564 from Dstv explora pricelock, it was the final payment. The account was moved from my Wife’s name to mine. On the 11th of November 2019 I was told I owe R639.62 as my account was blocked, of which I paid that amount and I called MultiChoice multiple times to help me understand why had to make that payment after 14days since my last payment. They told me they are going to escalate the matter. My account was then blocked again, this time they wanted me to pay R34, of which I did and again I asked them to escalate the matter of why I need to be paying all this money. Today again, I’m asked to pay R543 and my services have been blocked and they can’t help me. I don’t understand why I have to pay R1216 in the space of 41 days. It’s the holidays and the kids are not at school, they are bored and they need this connection. What must one do to get some sort of attention or feedback from MultiChoice. Their contact Centre is useless because you can talk to different people who will give you different reasons as to why my connection was cancelled and they on their side cannot reconnect it. I really hope I’m gonna get feedback soon.