LL
Lindy L
1 reviews | Active since Jan 2015
26 Jan 2024, 15:30
DSTV ***** Money
I paid for DSTV Stream on 17th September 2023 and have still not been activated!! I have send numerous queries and apparently my payment was allocated to my DSTV decoder which I canceled over 10 years ago! So since they are incapable of transferring the payment from the decoder account to my stream account by late September I asked them to refund me.. I am still waiting. All I get when I query is that the matter is being escalated... it has been four months that they have my money and I have received NO service and will not refund me! I am sure this is not legal!!
Helpful (0)
Replies (6)0
Replies (6)
DStv (MultiChoice)'s replyOfficial
26 Jan 2024, 15:38Hi Lindy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Jan 2024, 15:38
Official
Hi Lindy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
27 Jan 2024, 12:51Hi Lindy,
We have tried to call you on ***, wit no success.
The payment is on the account Mrs Lindy Landman - ***2 instead of Mr Rudolph Scheepers | ***. Please advise if we should transfer the payment or process a refund. To transfer the payment, please provide us with a proof of payment to *** or if you want a refund, please send the proof of payment, ID copy and proof of banking.
Awaiting your response.
DStv: Hello Peter Team
We have tried to call you on ***, wit no success.
The payment is on the account Mrs Lindy Landman - ***2 instead of Mr Rudolph Scheepers | ***. Please advise if we should transfer the payment or process a refund. To transfer the payment, please provide us with a proof of payment to *** or if you want a refund, please send the proof of payment, ID copy and proof of banking.
Awaiting your response.
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Jan 2024, 12:51
Official
Hi Lindy,
We have tried to call you on ***, wit no success.
The payment is on the account Mrs Lindy Landman - ***2 instead of Mr Rudolph Scheepers | ***. Please advise if we should transfer the payment or process a refund. To transfer the payment, please provide us with a proof of payment to *** or if you want a refund, please send the proof of payment, ID copy and proof of banking.
Awaiting your response.
DStv: Hello Peter Team
We have tried to call you on ***, wit no success.
The payment is on the account Mrs Lindy Landman - ***2 instead of Mr Rudolph Scheepers | ***. Please advise if we should transfer the payment or process a refund. To transfer the payment, please provide us with a proof of payment to *** or if you want a refund, please send the proof of payment, ID copy and proof of banking.
Awaiting your response.
DStv: Hello Peter Team
Best regards,
LL
Lindy L's updateReviewer Update
27 Jan 2024, 12:56Please process the refund. I do not wish to be a DSTV customer!! Please check your records, o HAVE more than once provided the docents required in order to process the refund!!!!!!
LL
Lindy L's update27 Jan 2024, 12:56
Reviewer Update
Please process the refund. I do not wish to be a DSTV customer!! Please check your records, o HAVE more than once provided the docents required in order to process the refund!!!!!!
LL
Lindy L's updateReviewer Update
27 Jan 2024, 12:58This is just another delay tactic! You have everything you need to pay me back!
LL
Lindy L's update27 Jan 2024, 12:58
Reviewer Update
This is just another delay tactic! You have everything you need to pay me back!
LL
Lindy L's updateReviewer Update
30 Jan 2024, 11:33Any updates DSTV??
LL
Lindy L's update30 Jan 2024, 11:33
Reviewer Update
Any updates DSTV??
LL
Lindy L's updateReviewer Update
18 Mar 2024, 19:15DSTV gone underground with my money???
LL
Lindy L's update18 Mar 2024, 19:15
Reviewer Update
DSTV gone underground with my money???