DSTV misled me

In April 2018 I went to reconnect my account at Multichoice in Goodwood. I was expecting to pay roughly R5000 but the lady at the counter said I only needed to pay R3000. She then informed me that my next payment date would be in May 2018. I was surprised and i asked her to check if her dates were correct and she confirmed to me that I only need to pay in May. A few days later DSTV disconnected my account. I called them to reconnect the account and they did so and I again asked the lady to re-confirm the next payment date. She told me it was in May 2018. I dialled the DSTV USSD code to confirm the balance owing and it confirmed the same thing I was told also. A few days later I received an SMS from DSTV showing me how much i owed and the due date which was May 2018. All these events occured in April just before my pay date. On the 10th of May 2018 DSTV disconnected my account and when I call they are telling me that I was suppose to pay in April. Like any other South African I have been affected by the VAT increase and fuel price increase, I no longer have funds to pay my subscription. Pay day is in 2 weeks for me and I must now watch channel 100 only because i was mis-informed by DSTV. I am not a happy customer and I feel disappointed. I am seriously considering ending my relationship with them and use other alternatives. I as your loyal customer did not deserve this treatment DSTV.